Sell Where Your Customers Live
Elevate your retail experience with AI-powered WhatsApp Shopping Bots. From product discovery to checkout and tracking—automate the entire customer journey on the world's most used messaging platform.
Why WhatsApp?
98% open rates and 40% CTR—nothing beats WhatsApp for directly engaging with your modern mobile-first customers.
Native Shopping Cart
Let customers browse products, select variants, and build their cart directly inside WhatsApp using the native 'Catalog' and 'Cart' features.
AI NLP Search
Powered by LLMs to understand natural language. "Show me green dresses under 2k" - our bot understands and fetches results instantly from your SKU database.
Order Management
Integrated tracking and status updates. Real-time notifications for "Out for Delivery" or "Delivered" with clickable tracking links.
Seamless Integrations
E-Commerce Platforms
Directly sync with Shopify, Magento, WooCommerce, and PointNXT OMS to pull inventory and push orders.
CRM & Helpdesk
Log every conversation directly into HubSpot, Salesforce, or Zendesk for your sales and support teams.
Secure Payments
Support for Razorpay, Stripe, and UPI links for effortless terminal checkout within the chat window.
// Integration Config
const bot = new WhatsAppBot({
provider: 'meta-cloud-api',
features: ['catalog', 'cart', 'order_status'],
nlpModel: 'adaptnxt-commerce-v1',
webhooks: {
onOrder: "/api/oms/sync",
onPayment: "/api/razorpay/verify"
}
});
// Launching in 45 seconds...
One-Click UPI
Native checkout via UPI, Cards, and Net Banking.
Order Tracking
Real-time status updates from shipping partners.
Complete the Sale:
Native Payments
Don't let customers drop off. Enable a seamless end-to-end shopping experience where product discovery, selection, and payment all happen within WhatsApp.
- Direct Payment Gateway (Razorpay/Stripe) integration
- Instant invoice generation and order confirmation
- Post-purchase tracking and customer support
Deep Analytics
Track every interaction. Understand funnel drop-offs, popular search terms, and conversion rates with our real-time dashboard.
Frequently Asked Questions
Common questions about our WhatsApp Conversational Commerce solutions.
Our bot uses Meta's Official WhatsApp Business API and advanced AI to guide customers through product discovery, selection, and checkout—all within a single chat window.
No. We integrate Razorpay, Stripe, and UPI directly. Customers receive a payment link or a native checkout button, allowing them to pay securely without losing the chat context.
Yes. The bot provides real-time status updates. Customers can simply type 'Track my order' or enter their Order ID to see live shipping information.
Absolutely. The bot syncs directly with your e-commerce platform (Shopify, WooCommerce, etc.) or the PointNXT OMS to ensure product availability and prices are always current.
We use proprietary NLP models combined with LLMs like GPT-4 to understand intent, handle complex queries, and provide personalized product recommendations.
Revolutionize Your Sales with WhatsApp
Get started with our conversational commerce experts and go live in as little as 48 hours.
Free Consultation Call